You can Cancel your service very easily through the LawnGuru app or website. Keep in mind if you have an appointment on the day you wish to Cancel, you will not be able to Cancel recurring service but rather Skip this one appointment and resume service the following week. Once Skipped, you will then be able to Cancel your recurring service. Learn how to Skip a service here.
Follow the instructions below to Cancel your service on whichever platform you use:
1. Click the blue 'Sign In' button to login to your account
2. Click on the 'Options' button.
3. Click 'Cancel Service'.
4. Click 'Yes, Cancel It!'.
iPhone or Android App
1. Start at the home screen.
2. Make sure you are viewing the property you wish to Cancel service for. If it is the incorrect property, tap the 'House Icon' in the top right corner and select the correct property.
3. Tap the 'Options' button.
4. Tap 'Skip, Pause or Cancel Service'
5. Tap 'Cancel Service'
6. Tap 'Yes'.
*If you no longer need service due to the time of year, you can also Pause your service in order to lock in your current rate so you will not be effected by price increases in the future and will keep the same service provider when you resume your service. Learn how to Pause your service here.