If there’s a rain delay, that allows some flexibility in the schedule. Cutting wet lawns can result in damage to the property due to the weight of the mower. Our policy is that the lawns will be taken care of on the next dry day. With that being said, it’s required for providers to communicate these delays to customers using the in-app messaging system.
To contact your Customer: Select the Customer from your Job Board you wish to chat with > tap the Chat icon and it will take you straight to their chat > type your message & send (just like a text)!