Customers can "Skip" a service appointment at any time within the LawnGuru app. If you see the word Skip next to any job, the "Go To Job" function will not be visible for you to swipe so this means you should not service this property.
The Skip function may be activated on any of your jobs for a few reasons:
1) The customer does not need service this week and ordered a skip. Customers often order a skip if their grass is burnt out or hasn't grown from the previous cut, the lawn is too wet to service due to weather or there may be construction taking place at their home that will prohibit the service area from being clear of obstacles.
2) If the property is a bi-weekly recurring lawn. Bi-weekly lawns will show up on your board each week so you know that the account is still claimed by you. If you cut this property the previous week, it will show up as a Skip on your job board for the current week so you know not to service it.