Preferred Providers are the top-performing LawnGuru providers in each market. They're handpicked by the LawnGuru team and continually demonstrate exceptional work, communication, reliability, and service. As a Preferred Provider, you'll have a badge next to your profile from the customer's end and be able to view and quote all services offered on LawnGuru. When considering a provider for Preferred status we always factor in:
Professionalism: A well-maintained vehicle and equipment, proper use of eye and ear protection, and a general display of respect shown towards all parties involved.
Communication: Quick to respond to both customers and the LawnGuru support team. Helpful and considerate when called upon and proactive when issues arise.
Reliability: a proven track record of being on-time and rendering a high standard of service the first time.
Quality of Work: Happy customers, high ratings, and positive comments.
To earn and maintain your Preferred Provider Badging you must
- Complete at least 50 jobs in the last 12 months
- Activate your free provider website
- Maintain a Provider Rating of 4.8 or better
- Complete at least 70% of services the day they were scheduled to be completed
- Maintain below a .75% Fix-It Claim rate
- Average below a 2 hour response time to customers and LawnGuru during regular hours