Once a provider accepts your job you can expect service within 48 hours. Depending on the location of your property it may take several hours before a provider accepts your request. You'll receive an automatic text notification when your request is accepted and a second notification when your provider is on their way. After your job has been accepted you can easily contact your provider directly to ask what time they will be arriving.
We strive for a two hour response window during snow storms. Ultimately timing will depend on how close the nearest available plow driver is. You're driveway will always be cleared within 24hrs.