LawnGuru is a community of local service providers and customers. We've established rigorous standards that providers must meet in order to use our platform. The star rating systems ensures providers continue to uphold these standard for each and every customer that requests service. Each rating you give can have an impact on a providers future with LawnGuru. Ratings should reflect the quality of work a provider performs. One star being very poor, five stars being excellent. If a providers average rating falls below four stars they will be removed from the LawnGuru community.