Great communication is key to any quality service. That's why we've made it so easy to contact your customers from inside the LawnGuru app.
To Contact Your Customer:
1. Locate the customer on your Job Boardtap on the job cell. This will take you to the job details page. From here you'll be able to easily text or call your customer.
2. Tap on the job cell. This will take you to the job details page.
3. Tap the message or telephone icon to easily text or call your customer.
Make sure you go the extra mile and contact your customers when;
- You're running behind because of weather or mechanical delays.
- They reach out to you.
LawnGuru automatically sends text notifications to customers when:
- You accept a job.
- You're en-route to the job.
- You complete a job.
Sending simple update messages can go a long way with customer satisfaction and maintaining a five-star rating.