Great communication is key to any quality service. That's why we've made it so easy to contact your customers from inside the LawnGuru app.
To view a customers contact information simply locate the customer on your route sheet/ job board and tap on the job cell. This will take you to the job details page. From here you'll be able to easily text or call your customer.
LawnGuru automatically sends text messages to customers when;
- You accept a job.
- You're en-route to the job.
- You complete a job.
Sending simple update messages can go a long way with customer satisfaction and maintaining a five star rating.
Make sure you go the extra mile and contact your customers when;
- Your running behind because of weather or mechanical delays.
- They reach out to you.