Provider Support

Welcome to LawnGuru

• Most frequently asked questions for new providers
• LawnGuru Provider Guide
• Contact Provider Support

Becoming a Provider

• What is required to become a provider?
• Can I add my crew to LawnGuru?
• Do I need insurance?

Getting Started as a LawnGuru Provider

• How do I message multiple customers at once?
• How do I optimize my route?
• How do I mark my service area?
• How do I add my LawnGuru account to an existing Google My Business page?
• Google My Business: Setup Guide
• How do I claim jobs?

See all 15 articles

Lawn Service

• What is Hoods?
• How do I take overgrowth photos?
• Why did a job disappear from my board?
• What if the gate is locked when I get to the property?
• What do I do if it rains on a service day?
• What do I do if I'm going on vacation/have a family emergency?

See all 11 articles

Snow Plowing Service

• Tips for big snow storms
• Tips for clearing snow on commercial properties
• Tips for salting on snow clearing jobs
• Snow clearing service standards & answers to the 5 most commonly asked questions
• How much will I make clearing snow?
• What if a customer misrepresents the size of their driveway?

See all 9 articles

AutoPlow Providers

• What is AutoPlow for providers?
• How does AutoPlow pricing work for providers?
• What work are providers required to do for snow clearing and AutoPlow jobs?
• How do I claim AutoPlow jobs?
• Will I be notified when my AutoPlow route becomes active?
• Will I keep the same AutoPlow customers each storm?

Special Jobs

• How do I mark materials as purchased on a special service?
• How do I recommend an extra service to a customer?
• What are special services?
• How do I quote a special service?
• How do I complete a special service?

Preferred and Elite Providers

• How do I Become an elite provider?
• What are preferred providers?

Payments

• How do I change my banking information?
• When do I get paid?
• How do I view my job and payment history
• Provider Guide to Taxes
• Can I get paid by cash or check?

Adding Personal Clients to LawnGuru and How to Use Your Provider Website

• What do I do when a customer books service through my website?
• Why should I enable my free provider website?
• How do I Create my Provider Website?
• How do I add my personal customers to LawnGuru?