Signing Up
Requesting Service
- How do I contact my service provider?
- How do I request a quote?
- What services does LawnGuru offer?
- How long will it take to receive service?
- I have a special request regarding my property, who should I contact?
- I'm not happy with my service
Lawn Maintenance Service
Snow Clearing Service
- What exactly is included when I request a plow?
- Customers: what is AutoPlow?
- How do I cancel snow clearing service?
- What happens during multi-day or extended snow storms?
- What happens if ice and hard pack is left behind after a service?
- What happens if the city plows me in after a provider has cleared my driveway?
Cost of Services
Payments
- How do I pay for service?
- How do I add or update my payment information?
- How do I delete my card on file?
- Why was I charged before I received service?
- How can I get a receipt for my service?
- What is the star rating?
Promo Codes
Modify Your Service
- How do I change my recurring service frequency?
- How do I block my Provider?
- How do I cancel an additional service quote request?
- How do I skip a service appointment?
- How do I cancel lawn service?
- Will I be charged a fee for canceling?