When will I receive AutoPlow service?

Edited

AutoPlow is activated anytime the forecast calls for snow. It is our proactive snow removal service designed to ensure your property remains clear throughout a storm. Instead of waiting for a specific measurement of snow, our team monitors local forecasts to activate service when conditions require it.

How activation works:

We consider several factors before activating AutoPlow, including:

  • Expected snow accumulation and duration

  • Ground temperature (whether the snow will stick)

  • Local weather patterns and timing

Because it is not possible to measure snowfall at every individual home, we activate the service for the entire area when the forecast indicates a need for plowing.

Notifications and cancellations:

When AutoPlow is activated, you will receive a text and email notification alerting you of the upcoming service.

  • If you don’t need service: If your specific location received less snow than forecasted, you can cancel the appointment through the LawnGuru app or website before the provider arrives.

  • Extended storms: During heavy or long-lasting storms, we may dispatch providers multiple times. This ensures your property remains accessible throughout the duration of the weather event.

Tracking and timing:

Each storm is unique, making it difficult to provide an exact service window before the snow begins. However, you can use the LawnGuru app to:

  • Track progress: See when your provider is on the way.

  • Communicate: Chat directly with your provider for updates.

  • Manage appointments: Cancel or adjust your service as needed.